FAQs for neighbors and visitors

FAQs from Our Neighbors

How will the University enforce Community Standards and University Guidelines?

The University encourages all members of the University community to recognize the demonstrated public health benefits of following the Community Standards and University Guidelines to mitigate the spread of COVID-19. To assist in achieving universal compliance, the University will provide ongoing communication and education.

Compliance with University Guidelines and other measures adopted in furtherance of campus health and safety are integral to the University’s ability to promote a safe and healthy environment for all members of the University community and to provide an effective in-person educational experience. As such, except as otherwise provided, all provisions of University Guidelines are mandatory.

For students, compliance with University Guidelines is a condition of continued in-person enrollment. Failure to comply with may result in  administrative action. Students must agree to the COVID-19 Notice and Student acknowledgement in order to attend courses, either in-person or remotely, this fall.

How is the University handling fraternities and sororities?

The Office of Fraternity and Sorority Life worked with fraternity and sorority house leadership and housing corporations to develop COVID-19 related house management plans based on CDC guidance and with significant oversight from the Orange County Health Department. The University, in cooperation with the Orange County Health Department, has thoroughly reviewed these plans and made recommendations to individual organizations on changes and updates. These plans include items related to occupancy, dining protocols, meeting capacities and compliance with local and state government requirements and guidelines.

OFSL is also communicating the University’s expectations related to the Community Standards and University Guidelines and how they apply to fraternity and sorority social events. The OFSL met with the Interfraternity Council, the Multicultural Greek Council, the National Pan-Hellenic Council and the Panhellenic Council executive boards to discuss fall recruitment and intake. Each chapter has plans to implement meaningful virtual experiences for all large events, including recruitment, induction and other chapter operations.

UNC-Chapel Hill’s fraternities and sororities are off campus on private property. As part of Orange County and the Town of Chapel Hill, they’re subject to local ordinances pertaining to crowd sizes for gatherings, physical distancing and the use of masks.

On August 7th, the University sent a letter to all members of the Fraternity and Sorority Life community from the chancellor, provost and vice chancellor for student affairs addressing concerns over reports of large gatherings at fraternity and sorority houses and other residences that included multiple violations of our Community Standards, as well as local and state public health orders.

As noted in the letter, students who blatantly disregard the standards and fail to live up to the agreed upon expectations, including hosting large gatherings, are subject to restrictions on access to the campus and potential disenrollment. Student organizations that do not comply jeopardize their University recognition, including loss of funding and access to University resources and facilities.

The University will follow up with all individuals and fraternities and sororities that hold unsanctioned gatherings, especially those with more than 10 people indoors and 25 people outdoors, which is the state’s current public health order.

Will students be allowed to have parties?

UNC-Chapel Hill students are expected to adhere to the University’s Community Standards. Away from campus, Orange County requires face masks in restaurants, grocery and retail stores, in public transportation vehicles and in any indoor or outdoor situation where individuals cannot maintain a 6-foot physical distance. Individuals and groups, including student and community organizations, should limit in–person programs, events, and social gatherings to the number of individuals specified by state and local guidance.

Students and student organizations who fail to adhere to these expectations and come to the attention of local agencies and/or the University will, in most instances, be provided an initial opportunity to adjust behavior and come into compliance moving forward. When student(s) behavior is repeated and/or demonstrates willful failure to comply with these standards, they may, under certain circumstances, face legal consequences, University course disenrollment, restriction or prohibition on access to campus, and/or University disciplinary proceedings.

More information about Off-Campus Student Life may be found on the office’s website.

How should neighbors handle violations and how will the University follow up 

We expect all students, whether they are living on campus or off,  to abide by our Community Standards, which includes limiting group gatherings, wearing a mask and practicing physical distancing.  

Neighbors who observe students off campus not abiding by the state order around gatherings should call 911 to alert local law enforcement and submit a referral to the Office of Student Conduct.    

For the Office of Student Conduct to effectively follow-up on reports of student non-compliance with public health measures and to meet due process requirements, detailed information about the incident and the individuals involved is needed. 

In working with the Town of Chapel HillStudent Affairs has established a process where a Chapel Hill Police officer and a member of our team from Off-Campus Student Life will visit the property to engage in an educational dialogue with the residents.  They will identify the students they interact with and if they are affiliated with a fraternity or sorority, the Director of Fraternity and Sorority Life will follow up. Reports will be documented and tracked so we can take compliance related action, as necessary.     

Students who fail to live up to the agreed upon expectations by blatantly disregarding state and local public health orders and our Community Standards on or off campus are subject to a range of outcomes as determined by local ordinance and the University. 

What resources is the University providing for students who have symptoms?

It is the expectation that all students, faculty and staff will adhere to the University Guideline on Health Monitoring.

For any individual who tests positive, the local health department is required to be notified.  Any student, staff, or faculty member who tests positive through a medical provider off-campus is required to notify Campus Health (students and post docs) or the Employee Occupational Health Clinic (staff and faculty) of the positive test.

Campus Health, in coordination with the local health department, conducts close contact tracing when students test positive for COVID-19.

Individuals who test positive or who are identified as close contacts will receive instructions on isolation or quarantine which may extend up to 14 days. During a period of isolation or quarantine, students, staff, and faculty are not permitted to attend class, work on-site, or participate in in-person campus activities. All students, staff, and faculty are expected to comply with all isolation or quarantine requirements as prescribed by University staff. Campus Health and EHS/UEOHC will provide guidance to students and staff/faculty respectively on when an individual may safely return to class or work. No one is permitted to resume regular campus activities following a period of isolation or quarantine until approved to do so.

Students who are asked to isolate or quarantine (whether on- or off-campus) should connect with Campus Health.  Campus Health will regularly communicate with students (daily for those in isolation and every other day for those in quarantine) and assist in coordinating testing, contact tracing, and other services as needed.  Two residence halls have been made available to support on-campus students requiring isolation or quarantine. Most students living in off-campus locations will have the flexibility to isolate or quarantine in their existing living space.

How will the University report information about the Roadmap, including about testing and tracing?

The University is developing a COVID-19 dashboard that will be available to the public. This dashboard will report more than just positive cases but will also show metrics the University is tracking to inform decisions. This dashboard will allow the University to report data in a holistic way that is transparent but also protects the right to anonymity of our students, faculty and staff.

This dashboard will be updated with information to guide the University’s decision making on how we may adjust operations and inform off-ramp decisions. We will make any operational decisions in consultation with the UNC System. The metrics include:

  • Campus adherence to Community Standards and University Guidelines 
  • Public health and hospital capacity 
  • Availability of rapid and accurate testing and contact tracing 
  • Continuity of critical functions in support of on-campus operations 
  • Consideration of external factors that may influence campus operations 

Where can I find more information on changes to UNC Transportation & Parking and Chapel Hill Transit?

UNC Transportation and Parking is implementing strategies for Fall 2020 to optimize parking availability and enhance safety practices for public transit. These strategies were developed in collaboration with campus representatives from the  Advisory Committee on Transportation (ACT) and others within the community to understand and support changes to commuter populations, including teleworking and hybrid learning schedules, and to mitigate impacts related to transit capacity reductions associated with physical distancing.

Local and regional transit providers have implemented safety precautions that include:

  • Mask required (posted in vehicles),
  • Mask and hand sanitizer available in vehicle (when needed)
  • Limit passengers based on vehicle size (10 per bus on standard size)
  • Separate driver and passenger(s)
  • Rear-door boarding where possible
  • Mark seating (6-feet)
  • Increased sanitation of vehicles, and
  • Route consolidation with additional buses to accommodate demand.

More information can be found at the Housing, Dining, and Transportation section of the Carolina Together website and COVID-19 updates are available at local and regional transit agency websites including Chapel Hill Transit and GoTriangle.

How can I learn more?

You may submit a specific question to Community Relations or visit UNC Health Talk or Gillings Coronavirus Information Portal for expert advice regarding COVID-19.



FAQs from Campus Visitors

Can I still visit the University’s campus?

Thanks for your interest in visiting the Carolina campus. The UNC Visitors Center is currently closed, but visitors are permitted on campus.

We are asking students, faculty, staff and visitors to adhere to our community standards and county requirements to help stop the spread of COVID-19. Campus guidelines include staying at least 6 feet away from other people whenever possible in all indoor and outdoor settings. Additionally, individuals should avoid gathering in large groups and avoid crowded areas. When indoors, all individuals must wear a face covering or face mask and maintain 6 feet of physical distance or observe facility specific requirements. When outdoors, individuals must wear a face covering or face mask when appropriate physical distancing is not possible.

For the health and well-being of residents and housing staff, residence hall visitation will be suspended until further notice, with the exception of approved accommodations (e.g., personal health aides). Only residents officially assigned to a particular room/suite/apartment/building are permitted to be physically present in those spaces. Non-residents and campus residents assigned to another building are not permitted in your residence hall.  This includes parents/family members, friends, study partners, and significant others. Violations of this requirement may result in loss of privilege to live in the residence halls.

Visitors Center
Undergraduate Admissions
Carolina Housing

What is the plan for Carolina Athletics?

The Carolina Athletics Roadmap for Fall 2020 is the result of collaborative information collection, planning and strategic decision making. It relies upon information from the Center for Disease Control and Prevention and the Occupational Safety and Health Administration, as well as the thoughtful guidance provided by campus leaders and experts, state and local public health officials, and peer institutions. The aim is to help all student-athletes and department employees safely and confidently return to campus to pursue the opportunities for which we have such great passion. Read more of the Athletics Roadmap at the Carolina Athletics website.